Effective date: October 9, 2026

Sterling Manufacturing (“Sterling,” “we,” “us”) makes commercial steam cooking equipment in Fort Wayne, Indiana. This Privacy Policy explains what information we collect through sterlingsteamers.com (the “Site”), how we use it, and the choices you have.

This policy applies to the Site and to emails we send that link to it. It does not apply to websites run by dealers, online retailers, or other third parties that sell Sterling products.

Information we collect

Information you give us. When you request a quote, fill out a contact form, call or email us, sign up for email updates, or download a resource that asks for your details, we collect what you provide. This usually includes your name, company or organization, job title, email address, phone number, location, the products you are interested in, and anything you write in your message.

Information collected automatically. When you visit the Site, we and our service providers collect information through cookies, tags, and similar technologies. This includes your IP address, device and browser type, general location based on your IP address, the pages you view, the links and buttons you click, the website or search that brought you here, and the dates and times of your visits.

Information from other sources. We may receive business contact information from trade shows and industry events, dealers and sales representatives, business contact data providers, and publicly available business sources.

We do not ask for sensitive personal information through the Site, and we ask that you not send it. The Site does not take online orders or payments.

How we use information

We use the information we collect to:

• Respond to quote requests, questions and service inquiries
• Send resources you ask for, such as specification sheets, manuals and guides
• Send email updates and product information, where you have signed up, or the law otherwise allows
• Understand how the Site is used, measure which pages and campaigns lead to inquiries, and improve the Site
• Show and measure advertising for Sterling on other platforms
• Protect the Site and our forms from spam, fraud and misuse

Cookies and similar technologies

The Site uses cookies, tags and pixels. These are small files and pieces of code that store or read information on your device. We use them for the purposes below.

These providers collect information directly through the tools on our Site and use it under their own privacy policies.

How we share information

We do not sell your personal information for money. We share information only in the ways below.

• Service providers. Companies that host the Site, provide analytics, manage our customer records and email, and protect our forms process information on our behalf.
• Advertising partners. Google and LinkedIn receive information through the advertising tools described above. Some state laws treat this as a “sale” or “sharing” of personal information. You can opt out as described under “Your choices.”
• Dealers and sales representatives. If an authorized dealer or sales representative is best placed to help, we may pass your contact details and request to them so they can respond.
• Legal and safety. We may disclose information when the law requires it, to respond to legal process, or to protect the rights, property, or safety of Sterling, our customers, or others.
• Business changes. If Sterling is involved in a merger, sale, or other business transfer, information may be transferred as part of it.

Your choices

• Cookies and advertising. Use the “Do Not Sell or Share My Personal Information” link in the footer of any page to opt out of analytics and advertising cookies. You can also block or delete cookies in your browser settings, though parts of the Site may not work as intended.
• Google. You can manage ad personalization in Google’s My Ad Center and install the Google Analytics opt-out browser add-on.
• LinkedIn. LinkedIn members can manage advertising preferences in their account settings. Anyone can opt out of LinkedIn ad retargeting through LinkedIn’s guest controls.
• Email. Every marketing email we send includes an unsubscribe link. You can also ask us to remove you by contacting us.
• Your information. You can ask what personal information we hold about you, and ask us to correct or delete it, using the contact details below. Depending on where you live, state law may give you additional rights, and we will respond as that law requires.

How long we keep information

We keep information for as long as we need it for the purposes in this policy, such as responding to your inquiry and maintaining our business relationship, and for as long as the law requires. Analytics and advertising tools keep their data for the periods set by those services and by our settings.

Security

We use reasonable technical and organizational measures to protect the information we collect. No website or method of transmission is completely secure, so we cannot guarantee absolute security.

Children

The Site is intended for businesses and professionals. It is not directed to anyone under 18, and we do not knowingly collect personal information from them.

Visitors from outside the United States

The Site is operated in the United States and is intended for visitors in the United States. If you visit from another country, your information will be processed in the United States, where privacy laws may differ from those where you live.

Links to other websites

The Site links to websites we do not control, including social media platforms. Their privacy practices are their own, and this policy does not cover them.

Changes to this policy

We may update this policy from time to time. When we do, we will post the updated version on this page and change the effective date above.

Contact us

Send questions or requests about this policy to:

• Sterling Manufacturing
• Email: [email protected]
• Phone: 844-437-6328